Prof Dip in Service Design

Service designers create solutions for complex systemic and societal challenges, developing experiences that address the needs of a diverse range of stakeholders. The Professional Diploma teaches the application of design methods, tools and thinking to sectors such as healthcare, technology, finance, transportation and education. The programme seeks to empower students from fields such as design, business, sociology, systems thinking, education, banking, technology and the public sector to shape the services of the future through design thinking and doing. The global service economy is growing rapidly and accounts for more than 70% employment in all OECD countries, presenting exciting possibilities for design. Through a series of live projects, students will engage with complex economic, technological, political and social issues, creating new service solutions that revolutionise everyday experiences. Service Design is increasingly recognised as a vital skillset to help address the challenges of the new experience economy, and the course seeks to meet the new demands of industry and wider society. Projects, activities and workshops will expand on methods and principles from human-centred design and design thinking, applying these to the development and delivery of new consumer and public services, transforming user experiences.

The Professional Diploma in Service Design views its students as active participants in their learning journey.On successful completion of the programme students will be able to:

  • Demonstrate knowledge and understanding of contemporary creative practice within their chosen specialism.
  • Apply knowledge and understanding through written, spoken and visual communication enabling the application of theoretical knowledge of their creative specialism to new aspects of contemporary practice.

The programme is delivered under the Creative Futures Academy, a dynamic partnership between NCAD, UCD and IADT.

Programme Specification and Module Descriptors

Click here for the programme specification.

The programme is made up of four modules which are studied on a parttime basis.  Each module is 5 credits, equivalent to 100 hours of student effort.

Click on the module name to open the individual module descriptor.

Module Descriptors
PFCFAD1005 Design Principles - Service Design
PGCFAD1006 Design Collaboratinos 1 - Service Design
PGCFAD1007 Design Practices 1 - Service Design
PGCFAD1008 Design Capstone 1 - Service Design