Prof Cert in Service Design
Service designers create solutions for complex systemic and societal challenges, developing experiences that address the needs of a diverse range of stakeholders. The Professional Certificate teaches the application of service design methods, tools and thinking. This introductory programme seeks to empower students from fields such as design, business, sociology, systems thinking, education, banking, technology and the public sector to shape the services of the future through design thinking and doing. The global service economy is growing rapidly and accounts for more than 70% of employment in all OECD countries, presenting exciting possibilities for design. Students will be introduced to how to create new service solutions that revolutionise everyday experiences. Service Design is increasingly recognised as a vital skillset to help address the challenges of the new experience economy, and this introductory course seeks to meet the new demands of industry and wider society. Projects, activities and workshops will expand on methods and principles from human-centred design and design thinking, applying these to the development and delivery of new consumer and public services, transforming user experiences.
The programme is delivered under the Creative Futures Academy, a dynamic partnership between NCAD, UCD and IADT.
The Professional Certificate in Service Design aims to:
- Provide participants with appropriate skills and knowledge that can be applied to their professional development as a creative practitioner;
- Develop participants’ knowledge and skills to prepare them for further life-long learning;
- Assist participants in developing their own practice in relation to contemporary creative practice and discourse.
Programme Specification and Module Descriptor
Click here for the programme specification.
The programme is made up of one module: PGCFAD1005 Design Principles Service Design.
