Help Us Help You

NCAD provides a range of support services to students. These include a Medical Service, a Counselling Service, a Careers Advisory Service, and a Disability Support and Learning Support Service (Assistive Technology support service) for those who require it.

Student Support Services Re-Induction Video

The video below gives an overview of all the Student Services that are available to you in NCAD.

Student Support Services Guide

You should seek assistance early in the academic year to maximise your learning experience here at NCAD. In the Student Support Services Guide, you will find an outline of the range of supports that are available to students across the College and how to access them.

Click here to download the Student Support Services Guide.

NCAD Students Handbook

The Handbook is available for download here

NCAD Students with Disabilities Handbook

The Students with Disabilities Handbook is a short guide outlining useful resources and available supports for students with disabilities. The Students with Disabilities Handbook is available for download here

The Students with Disabilities Handbook was developed by Bambi Buchanan.

Safe Contacts at NCAD

Safe Contacts are volunteer members of staff at NCAD who have been trained to listen to disclosures of bullying, sexual violence, sexual misconduct, harassment, discrimination or other forms of unwanted behaviour. The Safe Contacts initiative has been developed as part of our continuing work to implement the Framework for Consent in Higher Education and to promote a safe, healthy and respectful culture for all at NCAD. This is an informal support option for students and staff at NCAD and will be available during term-time. 

The role of the Safe Contact is to:

  • Provide a safe and non-judgemental space to listen to your experience.
  • Check what support you have or need and talk through options if you want to.

To make a disclosure to a Safe Contact you should:

  • View the Safe Contacts Poster and choose the person you feel most comfortable disclosing to.
  • Email at the email address given in the poster and ask to arrange a time to discuss. If you would like a discussion in person or over the phone you can state this in your message.
  • Avoid details of what you want to disclose in the email.
  • The Safe Contact will respond to you in 1-2 days to arrange a time to meet with you. They will try to accommodate your preferred method of contact but this may not always be possible.

Click here to download the NCAD Safe Contact poster

The Safe Contacts service is not intended to replace any of NCAD’s existing policies or support options which we would like to remind you of:

Student Support Services

Student Complaints Policy

Dignity and Respect Policy

Speak Out Anonymous Reporting Tool



Outside supports are also available.

NiteLine service

NiteLine is a student support service run by college students from the Dublin area. The service is available every night of term from 9:00pm to 2:30am. Calls are free from all phones in Ireland. Calls remain completely confidential. Further information can be found on their website.

NCAD 50808

This is a 24/7 text messaging support service for people going through a tough time, funded by the HSE Mental Health Services.


The Aware Support Line service is a free service and is available to anyone over the age of 18, who is seeking support and information about issues relating to their own mood or the mood of a friend of family member, or who experiences depression of bipolar disorder. Calls to AWARE are confidential within normal limits. The Support Line can be busy at times, so if you’re trying to get through, keep calling.