IT Support

Welcome to the IT Support website

IT Support Helpdesk

The IT Support helpdesk is open from 9.00am to 4.00pm, Monday to Friday (please note that priority is given to students from 1.30pm to 4.00pm during term time).   

IT Support helpdesk is located on the ground floor of the Administration Building.

Log a ticket

To log a ticket to the IT Helpdesk please click the Helpdesk icon.


For instructions on how to use the IT Helpdesk please click HERE

Please use the same username and password that you use for the WiFi and Print system, to access the IT Helpdesk.

This ticketing system may only be accessed on campus. If you need to log a ticket outside of NCAD please use the email function which is covered in the instructions above.

IT Support contact details

IT can also be contacted on extension 4382 (+353 (0)1 636 4382 from outside college), or by email at itsupport (at) ncad (dot) ie

Twitter: @ncadithelpdesk
(this is an information only account and will not be monitored for replys or comments)

Healthy Computer use

Click here for useful ergonomic information